You don't have to be young, technically gifted or particularly clever with computers. Sometimes, all you need is curiosity, patience and the willingness to try one more time.
I had an interesting experience recently while setting up a business email address for AI123.ca.
My intention was simple: I wanted a proper business email address, davidau@ai123.ca, instead of relying entirely on my personal Gmail account.
Sounds easy enough, doesn't it?
Well, it turned into quite an adventure!
I first explored Google Workspace. After several rounds of technical difficulties and support conversations, I eventually decided to try Zoho Mail. I chose its affordable Mail Lite plan and started configuring my domain through Squarespace.
Then came the technical vocabulary.
MX records, SPF, DKIM, DNS, TXT records and verification.
To be honest, these were not things I normally dealt with in my everyday life. Even though I have been using computers for many years, configuring email authentication was a different experience.
Fortunately, I had my AI companion alongside me.
One step at a time
We started with the MX records, which direct incoming emails to the correct mail service.
Next came SPF, which identifies the services authorised to send emails on behalf of my domain.
Then came DKIM, which uses a digital signature to help receiving email services verify that an outgoing message genuinely comes from an authorised source.
The DKIM setup was particularly interesting.
Zoho generated a long technical key. I had to copy it into the correct TXT record in Squarespace. At first, Squarespace rejected the host name. We tried to understand the problem rather than keep making random changes.
Eventually, the record was successfully added.
I returned to Zoho, clicked Verify, and received a message:
DKIM selector is successfully verified.
What a satisfying moment!
I then tested my Zoho mailbox. Sending worked. Receiving worked.
After all that effort, I had a functioning business email address for AI123.ca.
What did I learn from this experience?
I learned something more important than how to configure an email account.
Technology is not necessarily difficult because we are getting older. Sometimes it is difficult because we are encountering something unfamiliar.
There is a difference.
We often hear that younger people are naturally better at technology. Perhaps they have more exposure to it, but that doesn't mean older people cannot learn.
We bring something valuable to the table too: life experience, patience, judgement and the ability to recognise when something needs a second look.
I am certainly not suggesting that every technical problem can be solved easily. Some things require professional support. And there is nothing wrong with asking for help.
But we should not underestimate ourselves before we even begin.
AI as a learning companion
For me, one of the most useful things about AI is having someone to guide me through unfamiliar territory.
I can ask questions in ordinary language. I can share what appears on my computer screen. I can ask for an explanation when technical instructions become confusing.
Most importantly, I can ask the same question again when I don't understand.
A good AI companion should not simply give instructions. It should help us understand what we are doing, explain the risks and encourage us to proceed carefully.
Of course, AI can make mistakes. We still need to check important information, especially when dealing with money, accounts, passwords and domain settings.
AI is a companion, not a substitute for our own judgement.
A message to fellow seniors
If you are in your seventies, eighties or beyond, please don't assume that your learning days are over.
You don't have to master every new technology. You don't need to understand complicated computer language overnight.
Start with something useful to you.
Perhaps it is learning how to use ChatGPT, translating a message, organising a holiday, writing a family story or setting up a business email.
Take your time. Ask questions. Make mistakes carefully. Take a break when you become tired. Then return when you are ready.
Sometimes, progress is not measured by how quickly we finish something. It is measured by whether we are willing to continue.
At 80+, I am still exploring, learning and documenting my experiences.
And I am enjoying the journey.
Learning AI and technology is not about being young or technically gifted. It is about curiosity, patience and the willingness to take one more step.
That is the spirit behind AI123.ca.
Exploring → Learning → Documenting.
And there is still plenty more to discover!
#AIforSeniors #LearningAt80 #AI123 #ChatGPT #DigitalLearning #NeverStopLearning #SeniorTechnology #LifelongLearning

